Frequently Asked Questions
Making a Reservation...How do I?
Do you double
book the cottages?
What if I need to cancel/change my
reservation?
What is the rental rate for a
cottage?
Is there a weekly or monthly
rental rate?
Can I get a discount?
Do I get my security /pet deposit
back and how do I pay it?
Do you accept credit cards?
Can I pay by check?
I don't want to send my credit
card information out over the internet. Can you help?
Do you accept pets?
What is included in the cottage
rental price?
Do the cottages have television and/or telephone
service?
Are there extra fees?
What do I bring?
What
if I have a problem during my stay?
Are the trails and waterfalls
actually on the property?
What about horses?
1. Click the
Rates and Availability
link on the home page to find out about pricing and
check the availability calendar for the nights you
plan to stay,
2. Print and complete the
Rental
Agreement , and then mail, fax or scan/email the completed
Rental Agreement back to Cottages of Dark Corner.
The rental agreement includes advance payment
information. We accept Visa and MasterCard, or if
more than 30 days prior to arrival, if you may
send a money order, cashier's check, or personal
check in the US mail.
That's it! Confused? Then just give us a call or
send an email and we will help. We can take your
reservation right over the phone. Remember, a
reservation can't be confirmed unless we receive
your completed Rental Agreement and your rental
payment in advance. Cottages won't be held
without a confirmed reservation. If two reservations are
requested for the same dates, the reservation that is
confirmed first (Agreement + Payment) will be
accepted and the other party will be notified
immediately.
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Cottages of Dark Corner never
intentionally double books a cottage. Our entire
scheduling and bookkeeping system is set up to avoid
double booking. The Availability Calendar for each
cottage is updated after each reservation is
confirmed. All parties are notofied if reservations
are requested for the same dates. We turn away lots
of folks who make reservation requests for dates
that are already booked, so we ask sincerely that
reservations be honored and cancellations be made in
emergencies only.
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You can change your
reservation date without penalty, based upon
availability. Cancellation notices must be
in writing. In case of cancellations made
more than thirty
(30) days prior to check in, we will refund all
monies paid, less one night's rent as a cancellation
fee. If notice of cancellation is received less than sixty
(30) days prior to check in, all monies paid will be
forfeit unless we can re-rent the cottage. If
cottage is re-rented, all monies will be returned
less the cancellation fee.
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Find the rental rate by
clicking Reservations in the main menu bar at the
top of your browser screen. Then click on "Rates"
and find the name of the cottage you have selected.
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There is a weekly rate, but
not a monthly rate. The weekly rate is discounted
from the daily rate. Long term tenants are welcome,
but they will be charged the weekly rate.
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Cottages of Dark Corner is
honored to provide a 5% discount to active or
retired military personnel.
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Security and pet deposits are
fully refundable if no damage is done to the
cottage during your stay. Our policy is to return
deposits by check within 5 business days of
departure. Security deposits can be paid on your
credit card or we can hold a signed personal check
in your file and return it to you or destroy it
within 5 days of departure.
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Yes, we accept Visa and
MasterCard.
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Personal checks are accepted
if payment is made more than 30 days in advance of
check-in.
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I don't want to send my
credit
card information out over the internet. Can you help?
Certainly. Call us and we can
take all of this information over the phone. All
personal and credit card information is strictly
confidential and will not be released. Period.
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Yes, with an additional fully
refundable $75.00 pet deposit, non-refundable $50
fee to cover pest control, and a signed rental
agreement.
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Amenities listed on the
description of each cottage are included. We also
provide spices, dishes, kitchen and grill utensils,
paper products (such as paper towels, toilet paper,
etc), basic soaps, all kitchen and bath linens, and
weekly housekeeping at no additional cost.
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Telephone
service is not provided. Reception can be spotty in this area due to the heavily
wooded, mountainous terrain, however, most cell
phones will work from the cottages. Television
service is provided in each cottage.
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There are no additional fees,
unless damage has occurred to the cottage during
your stay. Because you pay for your rental in
advance, you will have an itemized invoice to review
before you agree to make a reservation.
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Well. Toiletries and clothing
for starters...then there are woodsy things like bug
spray, water shoes, sturdy shoes (for hiking) and
your swim suit. You can bring your own food or visit
a local grocer when you arrive. The water shoes are
especially helpful when exploring our waterfalls and
creeks. The rocks are wet and slippery!
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My husband and I live right
here on the property. If you have questions, need
supplies, or a problem arises, we are right here to
assist you.
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Yes! All you need to get there
are your feet and a few minutes time. You can
drive part of the way if you like and park next to
the road...the walk back uphill is steep in places
(Especially to Cynthia's Peak) and can be strenuous
for those who are not accustomed to walking uphill.
It takes about 10 minutes to walk to the waterfalls
from the Pout House and about 15 minutes from the
Peak.
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What about horses?
We own our own horses, but we don't rent horses or
provide horses for riding.
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